Terms & Conditions
Last Updated: February 2026

Welcome to Andenhouse Advisors (“Andenhouse Advisors,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of www.andenhouse.com (the “Website”) and the advisory services provided by Andenhouse Advisors.

By accessing our Website or engaging our services, you agree to these Terms. If you do not agree, please discontinue use of the Website immediately.

1. Scope and Acceptance

These Terms constitute a binding agreement between you (“Client,” “you,” or “user”) and Andenhouse Advisors governing your use of the Website and related advisory services. By accessing or using the Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you are accessing the Website or engaging our services on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Our services are further governed by separate written service agreements executed with individual clients. In the event of a conflict between these Terms and an executed service agreement, the service agreement shall prevail with respect to the services covered therein.

2. Our Advisory Services

Andenhouse Advisors provides international strategic advisory services, including:

(a) Residence, Citizenship, and Global Mobility Advisory
Strategic consulting relating to global mobility pathways, residence permits, and citizenship programs for individuals, families, and investors. Our advisors offer guidance on available programs, procedural requirements, and strategic planning to support informed decision-making across multiple jurisdictions.

(b) Internationalization Consulting for SMEs
Advisory services for Small and Medium-sized Enterprises (SMEs) pursuing international expansion, including cross-border structuring, regulatory navigation, market-entry planning, and strategic growth initiatives. We help SMEs identify opportunities, manage cross-border complexity, and develop actionable internationalization strategies.

(c) Cross-Border Real Estate Advisory
Strategic advisory services relating to cross-border real estate acquisitions as a means of portfolio diversification. Services may include market analysis, jurisdictional comparisons, transaction coordination, and introductions to qualified local professionals.

Andenhouse Advisors provides strategic guidance and coordination only. We do not act as a licensed real estate broker, securities intermediary, investment manager, or fiduciary unless expressly stated in a separate written agreement signed by both parties.

All services are consultative in nature and are tailored through individually negotiated and executed engagement agreements.

3. Nature of Advisory Relationship

Our role is to provide strategic insight, cross-border coordination, and international advisory guidance. Andenhouse Advisors does not provide:

  • Legal representation or legal advice
  • Tax advice or tax structuring services
  • Regulated investment advisory services
  • Securities brokerage or dealing services
  • Fiduciary services, unless expressly agreed in a separate written engagement


Clients are expected to retain qualified local professionals — including legal counsel, tax advisors, financial advisors, and technical specialists — as appropriate for their jurisdiction, transaction, and individual circumstances.

No fiduciary relationship, attorney-client relationship, or any regulated advisory relationship is created solely by use of the Website or by preliminary inquiries or consultations.

4. Global Mobility, Residence, and Citizenship — Risk Acknowledgment

Cross-border real estate acquisitions, global mobility planning, and international investment decisions inherently involve significant financial, regulatory, and geopolitical risk. By engaging our services, you acknowledge and accept that such risks include, but are not limited to:

  • Market volatility and asset value fluctuations
  • Currency exchange rate fluctuations and currency restrictions
  • Changes in local or international regulatory, residence, or citizenship frameworks
  • Political developments, instability, or government action
  • Liquidity constraints and limited exit options
  • Financing availability and interest rate risk
  • Tax exposure in one or more jurisdictions
  • Construction defects, title issues, or property encumbrances
  • Potential partial or total loss of capital


Andenhouse Advisors makes no guarantees regarding:

  • Investment performance or returns of any kind
  • Property appreciation or rental income
  • Exit valuations or liquidity timelines
  • The outcome of any residence permit, citizenship, or global mobility application
  • Regulatory or government approvals of any kind


All acquisition and investment decisions remain the exclusive responsibility of the Client. Clients are solely responsible for conducting independent due diligence and obtaining appropriate professional advice before making any investment or transactional commitment. Andenhouse Advisors is not responsible for the acts, omissions, representations, or performance of any third parties involved in any transaction.

5. Engagement Process

  • Initial Inquiry: Our Website features contact forms for prospective clients to submit general inquiries. Submission of these forms does not establish a client relationship or any contractual obligation on the part of Andenhouse Advisors.
  • Preliminary Consultation: Initial consultations, Website inquiries, or preliminary discussions are exploratory in nature and do not create binding contractual obligations on either party.
  • Formal Engagement: A formal client relationship with Andenhouse Advisors is established only upon the execution of a written service agreement signed by both parties. Each engagement agreement governs the specific scope of services, deliverables, fees, timelines, and applicable limitations.

6. Fees and Payment Terms

Fees and payment structures applicable to each engagement are defined in the relevant written service agreement. Unless otherwise expressly agreed in writing:

  • Fees are earned as services are rendered.
  • All third-party costs, disbursements, and expenses incurred on behalf of the Client are borne by the Client.
  • Payments must be made in accordance with the timelines and methods specified in the applicable service agreement.
  • Late payments may accrue interest at the maximum rate permitted by applicable law, and services may be suspended or terminated for non-payment.


Fee Disputes

If a Client disputes an invoice, the following process applies:

  • Written notice of dispute must be provided to Andenhouse Advisors within fourteen (14) calendar days of the invoice date. This extended window is intended to accommodate clients across different time zones and international travel schedules.
  • The notice must clearly identify the disputed portion and the specific basis for the dispute.
  • Undisputed amounts remain payable in accordance with agreed payment timelines.
  • The parties agree to attempt good-faith resolution of any fee dispute within thirty (30) calendar days before initiating formal proceedings.
  • Failure to provide a timely written notice of dispute within the fourteen (14) day period constitutes unconditional acceptance of the invoice.


7. User Responsibilities

By using our Website and services, you agree to:

  • Provide accurate, current, and complete information as required during the inquiry, consultation, or engagement process.
  • Maintain the security of your account and, if applicable, your password, and notify us immediately of any unauthorized use or security breach.
  • Be solely responsible for all activities conducted under your account.
  • Use the Website and our services only for lawful purposes and in accordance with these Terms.
  • Not engage in any activity that interferes with, disrupts, or places an unreasonable burden on the Website or its connected servers and networks.
  • Not attempt to gain unauthorized access to any portion or feature of the Website, or to any systems or networks connected to the Website or our servers.
  • Not use the Website to transmit any harmful, offensive, fraudulent, or unlawful content.


8. Intellectual Property

All content on the Website — including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software — is the property of Andenhouse Advisors or its licensors and is protected under applicable international copyright, trademark, and intellectual property laws. The compilation of all content on this Website is the exclusive property of Andenhouse Advisors.

No content may be reproduced, duplicated, copied, sold, resold, or commercially exploited in any form without the prior express written authorization of Andenhouse Advisors. Unauthorized use may result in legal action.

9. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Please review our Privacy Policy at [Link to Privacy Policy] to understand our practices regarding the collection, use, storage, and disclosure of your personal information. By using the Website, you consent to the data practices described in the Privacy Policy.

10. Disclaimers and Limitation of Liability

  • No Warranties: The Website and our services are provided on an “as is” and “as available” basis. Andenhouse Advisors makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the accuracy, completeness, or reliability of any information, content, or materials included therein. To the fullest extent permitted by applicable law, Andenhouse Advisors disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
  • Accuracy of Information: While we strive to provide accurate and current information, we do not warrant that information on this Website is complete, error-free, or current. Information may change without notice.
  • Excluded Losses: To the fullest extent permitted by applicable law, Andenhouse Advisors shall not be liable for any indirect, incidental, consequential, special, or punitive damages of any kind, regardless of the legal theory on which a claim is based.
  • Liability Cap — Website Use: Liability arising solely from your use of the Website, and not from a written engagement agreement, shall not exceed USD $1,000 in aggregate.
  • Liability Cap — Engagements: Liability arising from services provided under a written engagement agreement shall not exceed the total fees actually paid by the Client for the specific engagement giving rise to the claim.
  • Excluded Matters: Andenhouse Advisors is not responsible or liable for: government or regulatory decisions; the outcome of any residence permit, citizenship, or global mobility applications; market fluctuations or currency losses; the conduct, omissions, or performance of third-party professionals; construction or property defects; or financing outcomes.


These limitations apply regardless of the form of action, whether in contract, tort, statute, or otherwise, and shall survive any termination or expiration of these Terms.

11. Indemnification

Clients agree to indemnify, defend, and hold harmless Andenhouse Advisors and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising from or related to:

  • Client investment, acquisition, or transactional decisions made in connection with our services
  • Client breach of these Terms or any applicable service agreement
  • Client’s violation of any applicable law or regulation
  • Claims brought by third parties in connection with transactions, introductions, or dealings pursued by or on behalf of the Client


Andenhouse Advisors reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Client, at the Client’s expense, and the Client agrees to cooperate fully with such defense.

12. Force Majeure

Andenhouse Advisors shall not be liable for any delay or failure to perform its obligations resulting from events or circumstances beyond its reasonable control, including but not limited to:

  • Government actions, regulatory changes, or decisions by global mobility, residence, or licensing authorities
  • Acts of war, terrorism, civil unrest, or political instability
  • Natural disasters, floods, fires, or other acts of God
  • Public health emergencies or pandemics
  • Financial market disruptions or currency restrictions
  • Telecommunications failures, internet outages, or critical infrastructure failures


The affected party’s obligations shall be suspended for the duration of the force majeure event. If a force majeure event continues for more than sixty (60) consecutive calendar days, either party may terminate the affected services by written notice without further liability, other than payment for services validly rendered prior to termination.

13. Third-Party Professionals and Links

  • Third-Party Introductions: In the course of providing services, Andenhouse Advisors may introduce Clients to independent third-party professionals, including but not limited to legal counsel, tax advisors, real estate agents, financial institutions, and property developers. Such professionals operate independently of Andenhouse Advisors and are engaged directly by the Client under separate arrangements. We do not supervise or control third-party services and are not responsible for their conduct, representations, or performance.
  • Third-Party Links: The Website may contain links to third-party websites or resources provided for convenience only. Such links do not imply any endorsement by Andenhouse Advisors of the content, products, or services offered therein. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Andenhouse Advisors shall not be responsible or liable, directly or indirectly, for any damage or loss arising from your use of or reliance on such third-party content or websites.


14. Assignment of Rights

The Client may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms or any service agreement without the prior express written consent of Andenhouse Advisors. Any purported assignment in violation of this clause shall be null and void.

Andenhouse Advisors may assign or transfer its rights and obligations under these Terms, in whole or in part, without the Client’s prior consent in the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of its business or assets. Andenhouse Advisors will provide reasonable notice of any such assignment to affected clients.

15. Termination

We may terminate or suspend your access to all or any part of the Website and our services, without prior notice or liability, for any reason, including without limitation if you breach these Terms or any applicable service agreement. Upon termination, your right to use the Website will immediately cease.

All provisions of these Terms which by their nature should survive termination shall do so, including, without limitation, ownership provisions, warranty disclaimers, indemnification obligations, force majeure, and limitations of liability.

16. Governing Law, Dispute Resolution, and Jurisdiction

These Terms and the relationship between you and Andenhouse Advisors shall be governed by and construed in accordance with the laws of the Republic of Chile, without regard to its conflict of law principles. Nothing in this clause shall limit or exclude any mandatory rights or protections afforded to you under the applicable laws of your country of residence, to the extent that those laws cannot be contractually waived.

Definition of Written Notice
For the purposes of these Terms, “written notice” shall include any communication transmitted in writing by hand delivery, courier, postal mail, or email. Notice sent by email shall be deemed validly delivered when transmitted to the email address specified in the applicable service agreement or, where no service agreement exists, to the addresses set out in Section 17 of these Terms. Each party is responsible for maintaining current contact information and for monitoring the email address provided for notices.

Service of Formal Legal Notices
Formal legal notices required or permitted under these Terms — including notices initiating the Amicable Resolution process — shall be served on Andenhouse Advisors at the following address:

Andenhouse Advisors
30405 SE 84th St. #994
Preston, WA 98050, United States
Email: info@andenhouse.com

Notices sent by email shall be copied to the above postal address where practicable. Andenhouse Advisors will acknowledge receipt of formal legal notices within five (5) business days.

Amicable Resolution
In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or validity thereof (“Dispute”), the parties agree to first attempt to resolve it in good faith through direct negotiation. Either party may initiate this process by providing written notice to the other describing the nature of the Dispute. The parties shall have thirty (30) calendar days from the date of such notice to reach a mutually acceptable resolution before proceeding to formal dispute resolution.

Mediation
If the Dispute is not resolved through direct negotiation within the period described above, either party may request non-binding mediation as a further step toward an amicable resolution. The parties shall cooperate in good faith to agree on a qualified mediator and the conduct of the mediation process.

Binding Arbitration
If the Dispute remains unresolved following the steps above, it shall be finally settled by binding arbitration administered under the Rules of International Commercial Arbitration of the Arbitration and Mediation Centre of the Santiago Chamber of Commerce (CAM Santiago), by a sole arbitrator or, where the complexity or value of the dispute so warrants, by a tribunal of three arbitrators. Unless the parties jointly nominate an arbitrator by agreement within thirty (30) days of the commencement of arbitration proceedings, the arbitrator(s) shall be appointed by the Santiago Chamber of Commerce from among the qualified professionals registered on CAM Santiago’s official panel of arbitrators. The seat of arbitration shall be Santiago, Chile. The language of the arbitral proceedings shall be English, or Spanish if both parties so agree. The arbitral award shall be final and binding on the parties and may be entered and enforced in any court of competent jurisdiction. Nothing herein shall prevent either party from seeking emergency injunctive or interim relief from a court of appropriate jurisdiction to preserve rights pending the outcome of arbitration.

Consumer Rights
Notwithstanding the foregoing, if you are a consumer under the applicable laws of your jurisdiction, you retain the right to bring a claim before the competent courts of your country of residence to the extent required by those laws.

17. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will endeavor to provide at least five (5) days’ prior notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion. Continued use of the Website after any revisions become effective constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. If you do not agree to the revised Terms, please discontinue use of the Website.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. The waiver of any breach or default of these Terms will not be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms.

19. Entire Agreement

These Terms, together with our Privacy Policy and any separate written service agreement executed between you and Andenhouse Advisors, constitute the entire agreement between the parties regarding your use of the Website and our advisory services. Any prior agreements, representations, or understandings — whether written or oral — relating to the subject matter hereof are superseded by these Terms.

Contact Information

If you have any questions about these Terms, please contact us:

Andenhouse Advisors
30405 SE 84th St. #994
Preston, WA 98050
United States
info@andenhouse.com
+1 (425) 494 3590